Zásady ochrany osobních údajů

Informace, které shromažďujeme

We collect information that you voluntarily provide to us when you contact us for consultations or services. This includes your name, telephone number, email address, and information about your specific needs regarding smartphone and digital literacy. When you visit our website, we may also collect technical information such as your IP address, browser type, and pages you access.

We gather this information to better understand your requirements and provide personalized consultations tailored to seniors learning digital skills. We only collect information that is necessary to deliver our services effectively.

Jak používáme vaše informace

We use your personal information exclusively to provide and improve our smartphone and digital literacy consulting services. Your data helps us schedule appointments, communicate with you about our programs, and customize training materials based on your needs.

We may also use aggregated, anonymized data to analyze trends in our services and improve the quality of our consultations for all seniors. We never share your personal information with third parties without your explicit consent. Your privacy is our priority, and we maintain strict confidentiality regarding all client information.

Vaše práva

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us directly. We will respond to your request within 30 days.

You also have the right to withdraw consent for processing your data and to receive information about how we handle your personal information. We respect your privacy choices and will not use your data for any purpose other than those you have authorized.

Soubory cookie

We use cookies on our website to enhance your browsing experience and gather usage statistics. Cookies are small files stored on your device that help us remember your preferences and improve our services. We use only essential cookies necessary for website functionality and analytics.

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website. For detailed information about how we use cookies, please refer to our Cookie Policy.

Bezpečnost údajů

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption and secure protocols to safeguard your data. However, no method of transmission over the internet is completely secure.

We train our staff on data protection practices and maintain strict confidentiality agreements. Your information is stored securely and accessed only by authorized personnel who need it to provide our services.

Aktualizace těchto zásad

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.